Effective July 1, 2016, the Customer Service Standard Regulation will be revoked. An expanded Integrated Accessibility Standards Regulation will include all standards, including customer service requirements.
Following public consultations, there are certain changes to the accessible customer service standard:
Training Required for ALL Employees
The primary change is with respect to the
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April 24, 2014 by Anneli LeGault
in Employment Standards, English, Ontario, Pensions and Benefits
As of December 2006, the Ontario Human Rights Code was amended to abolish mandatory retirement. However, the provincial government intentionally did not make corresponding revisions to the Employment Standards Act or the Workplace Safety and Insurance ...
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